FAQ's

Can I amend my order?

Unfortunately, once your order has been placed, you can’t change, add items or cancel it. Please make sure you review it throughout the checkout process and remember to check our size guide to ensure you order the correct size.

How do I find my size?

Please check our size guides before placing your order.

See our shipping rates

All our garments are made-to-order to minimize waste and promote sustainability. After your order is placed, it typically takes 2–5 working days for us to prepare and ship your package. Please note that no shipping occurs on weekends or public holidays.

FREE DELIVERY in Ireland on orders over €80.00

FREE DELIVERY to UK & Europe on orders over €120.00

Delivery Times & Rates 

Ireland = 1 - 3 Business Days (€5.99)

UK = 3 - 5 Business Days (€12.50)

EU = 5 - 9 Business Days (€13.50)

USA & Canada = 5-10 Business Days (€30.00)

Australia & NZ = 7- 12 Business Days (€30.00)

During busy periods delivery times may take longer. 

We will do our best to get your order to you as soon as possible.

Please note the delivery details before purchase. If your order is placed before 11 am on a working day, you can expect your order to be dispatched that same day. For orders placed after 11 am, they will be dispatched on the following working day.  You will be notified once your order is dispatched.

We acknowledge that there may be the odd delay on delivery with a small number of orders and we apologise and appreciate your patience if this is the case.

Any queries, please contact us: Info@dulainnapparel.com

Returns

I thought I should share some insight to our brand here as not many people realise this but... Our brand is only a small independently owned and operated brand. Myself (Ryan), my wife (Danielle) pack and ship everything ourselves so I ask you to kindly keep this in mind when you order from us.

If you could please be sure that you’ve checked our sizing charts and chosen the size that would fit you correctly, this would be a huge help to us in reducing unnecessary returns.

If you absolutely must send something back, please keep in mind - We don’t
provide return labels or refund any shipping from your original order. You can check our returns policy.